Our focus on quality is also reflected in the guarantee period provided for AMB led lights. In contrast to the usual European or other countries guarantee period of 2 years.However, AMB on all led lighting products provides a 3-5-years guarantee on all its lighting products.Guarantee provisions for AMB lighting products
AMB guarantees that your AMB lighting product will not be subject to any defects in terms of materials and finish, with the exception of normal wear and tear and within the framework of the applicable standards, within a period of 3 years (+ area for which guarantee applies) after the date of purchase.
★ Repairing or replacing the AMB product, or refunding the purchase price on condition that the AMB product and packaging are returned, in their entirety, in undamaged condition to the point of sale or to a location specified by AMB together with a copy of the purchase invoice.
★ If the repair or replacement of a AMB lighting product is covered by the guarantee provisions, the shipping costs incurred will also be reimbursed up to a maximum amount based on the rate agreed upon by AMB with its transport company. If the repair or replacement of a AMB lighting product is not covered by the guarantee provisions, shipping and administrative costs will be charged.
★ After AMB verify it is because of quality issue . AMB will pay for the shipping fee for replacment
★ AMB may, based on its own best judgment, use new or modified parts to repair and/or replace the AMB product in question. Every replacement AMB product will be guaranteed for the remaining period of the original guarantee or for a period of thirty (30) days, depending upon which of these periods is longer.
(This guarantee does not cover problems or damage resulting from:
An accident, misuse, wrong application, unauthorised repairs, incorrect assembly or installation.
Incorrect use or maintenance, use in violation of the product instructions or installation with incorrect voltage supply, unless such guarantee exceptions are not permitted on the basis of applicable legislation.)
If you want to talk with AMB managers for VIP businesses, please contact info@szamb.com
If you want to get a Exclusive sales representative from AMB factory ,please contact the following Team ’s managers
Ms Vin Liu : sales7@szamb.com
Ms Joanna Huang : sales11@szamb.com
Ms Eva KE : sales1@szamb.com
Mr Andy Joe : Sales6@szamb.com
Ms Caroline Yuan : sales@szamb.com
Mr Kevin Zheng: Sales8@szamb.com